Glossary

Terms

Administrator EX

The highest access tier, with access across departments; the only tier that can share or schedule analytics views. More

Asset

The continuing record of one physical item: model, serial, asset tag, place and history. More

Closet

A network space inside a site, such as an MDF or IDF, holding equipment positions. More

Device read

One attempt by Cenovel to read a device over SSH or SNMPv3, or a server’s management controller. More

Disposition

What happens to a unit that leaves a position: spare in a storeroom, RMA to the vendor, or disposal. More

Found device

A device that discovery saw but the record does not hold yet; it waits for review. More

Funded site

The school whose allocation paid for a unit, recorded separately from where it is now. More

Keep-until date

How long a held record must be kept, with its basis. Cenovel never removes a held record for good. More

Maintenance window

A planned time when outages on a chosen site, closet or device are quiet and send no alert. More

Management-network condition

Raised when device reads fail together and nothing has answered recently: Cenovel may have lost its own path, so device outages are held. More

Not answering Cenovel

A device did not answer Cenovel’s read. It is what Cenovel observed, not proof that the device failed. More

Outage

A dated finding from device reads, such as a switch not answering or a failed power supply, with its evidence. More

Position

A place equipment is fitted: a switch, a stack member slot or a part bay. It keeps its name, ports and address when the unit changes. More

Priority facility

A site whose type is set to Priority: its network outages are Critical and their alerts say URGENT. More

Product state

The fixed state (In stock, In use, In repair…) behind each district-named status. More

Quiet

An outage inside a maintenance window: left off Outages, Today and the morning report, and no alert is sent. More

Replace

The command that fits a new unit in a position and records the old unit’s disposition. More

Site collector

An optional collector that reads devices on management networks the appliance cannot route to. More

Site type

A district-named kind of site, such as Elementary or Office, with an outage urgency of Normal or Priority. More

Storeroom

A place for stock. Spares come from and return to storerooms. More